The technical experts at Mark8er are skilled to solve various queries of callers and our rigorous training process battle-hardens them to deliver the best.
Information Technology Agency In Dubai
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Get Yourself Tech Support Services In Dubai
Save Costs And Increase Efficiency: Outsource Your Tech Support
The trend to outsource a wide range of tech support services to BPOs is on the rise right now. The same can be said for the rise of the digital age and the majority of its disruptions.
Mark8er is a main name among such BPO organizations with experience of over 10 years added to its repertoire. Businesses can forget about understanding, assisting, and troubleshooting problems from customers or prospects with our technical support apparatus in place. This is because we go above and beyond for our customers.
We are proud of our ability to solve customer issues by combining cutting-edge technology with the expertise of our skilled staff. Consequently, our technical support services can diagnose and resolve issues more effectively and at a lower cost. Besides, our day-in and day-out help group assurances to lay out control overseas gambles better and grow your assets for ideal outcomes.
Mark8er is here to take over your tech support if you want your business to grow with technology and the increased use of internet-based solutions. To put it another way, you can rely on our knowledge and determination to provide the best tech support service at the lowest possible cost.
Our Tech Support Is Centred Around The Customer
At Mark8er, we trust in zeroing in our aggregate energy on fulfilling our's clients each time they reach us with their technical support questions. Therefore, our group's client-driven approach permits us to assist you with standing apart from your opposition.
We have implemented training methods that enable our executives in tech support to proficiently utilize various business analytics tools. By getting to the heart of each customer's issue and providing individualized solutions, the goal is to ensure customer satisfaction. In conclusion, our skilled tech support team can flawlessly address a wide range of technological issues.
Why Outsource Tech Support Services?
- To Give A Human Touch To Interactions With Customers
- Easy Resolution Of Queries
- Customer Service Support, Ticket Maintenance, Complaint Handling
- Significant Cost Savings
Customers benefit from a more intimate and reassuring experience thanks to our one-on-one tech support. Customers are more likely to write positive reviews for our clients when they are at ease.
Because of our receptive and amicable discussions, we assist clients with tracking down simple answers to their concerns. We make it a point to use the simplest language possible when our experts provide solutions.
Your complaint handling, ticket management, and customer service support are all handled effortlessly by our tech support services.
We will assist you with saving costs that you would somehow spend on recruiting, preparing, and dealing with in-house technical support staff.
We helped several clients with data-driven web development solutions
Key Highlights our work in numbers.
Our Process
From the get-go, you’ll be speaking to one of our web experts who will be with you till the end. Our process starts from strategic planning and ends at the launch of your web, only when you are satisfied. Otherwise, we will redo your project.
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Discussion with client
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Requirement gathering
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Understanding objective
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Analyzing inspirations
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Market research
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Competitor research
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Analyzing similar model
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Suggestions to clients
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Pitch sharing
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Do's and don't finalisation
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Review by the QA team
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Approval cycle
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Lead creation & acceptance
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Appointment scheduling
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Product awareness
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Client feedback
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Implementation